What is SketchUp? 

SketchUp is professional 3D modelling software used by architects, interior designers, engineers, contractors, landscape designers, woodworkers and makers around the world. It helps users create, visualize and communicate ideas quickly with intuitive modelling tools, documentation, and cloud collaboration features. 

 

Which SketchUp subscription is right for me? 

Choosing the right SketchUp subscription depends on your workflow and project requirements. 

1. SketchUp Go 
   Best for users who primarily work on the web or iPad and need cloud-based 3D modelling with Trimble Connect integration. 

2. SketchUp Pro 
   Ideal for architects, designers, engineers, and other professionals who need the complete desktop application, LayOut for documentation, Extension Warehouse access, and advanced 3D modelling tools. 

3. SketchUp Pro Scan 
   Perfect for professionals who work with laser scan or point cloud data. It includes SketchUp Pro together with Scan Essentials, making it easier to convert reality capture data into accurate 3D models. 

4. SketchUp Pro Advanced Workflows 
   Designed for professionals who need enhanced interoperability and advanced workflows. It includes SketchUp Pro together with Revit Importer and other advanced tools to streamline BIM and design collaboration. 

5. SketchUp Studio 
   Our most comprehensive subscription for advanced architectural, engineering, and construction workflows. It includes everything in SketchUp Pro, plus Revit Importer, Scan Essentials, and V-Ray for SketchUp for professional photorealistic rendering, making it ideal for complex design and visualization projects. 

 

Not sure which subscription is right for you? Contact our team and we'll help recommend the best solution based on your workflow, industry, and budget. 

 

I'm a student or educator. Is there a special subscription? 

Yes. Eligible students, educators, and educational institutions can purchase SketchUp Education subscriptions at special academic pricing. 

Education subscriptions are valid for one year from the activation date and include access to the features available in your selected education plan. 

 

Please note: 

• Education subscriptions do not renew automatically. 

• To renew, you'll need to place a new order and provide updated proof of academic eligibility. 

• Valid academic verification is required for all Education subscriptions. 

 

If you're a teacher, school, college, or university looking to purchase multiple licenses for a class, department, or campus-wide deployment, we also offer special academic pricing and volume licensing options. 

  

Visit our Education Licenses page to learn more about available plans and pricing, or contact our team for assistance in choosing the most suitable education subscription for your institution. 

 

Do I need a Trimble ID to get SketchUp? 

Yes. A Trimble ID is required to activate and manage your SketchUp subscription. 

  

If you don't already have one, you can create a Trimble ID during the activation process at no additional cost. 

 

Can I try SketchUp before purchasing? 

Yes. SketchUp offers a free trial for eligible users, so you can explore the software before committing to a subscription.  

 

Try SketchUp Now. 

 

Can I upgrade my SketchUp subscription later? 

Yes. If your workflow or project requirements change, you can upgrade to a different SketchUp subscription. 

Our team can help you review your current subscription, recommend the most suitable plan, and guide you through the upgrade process. 

  

If you need to add more licenses or upgrade before your renewal date, please contact us. Where available, we'll advise on the best licensing option, including any applicable pro-rated pricing or subscription adjustments. 

 

 

Purchasing from SketchUp My World 

 

Why should I purchase from SketchUp My World instead of buying online? 

When you purchase through SketchUp My World, you're buying from an Authorised SketchUp Reseller in Singapore. 

 

You'll enjoy benefits such as: 

• Local sales consultation 

• SGD pricing and discounts 

• GST invoices for Singapore businesses 

• Free technical support 

• Support with renewals and subscription management 

 

Rather than navigating everything yourself, our team is here to help before and after your purchase. 

 

Do you provide quotations? 

Yes. We provide official quotations for individuals, businesses, educational institutions, and government organisations. Simply let us know the number of licenses you require, and we'll prepare a quotation tailored to your needs. 

  

Can I purchase multiple licenses for my team or organisation? 

Yes. We support organisations of all sizes, from small teams to enterprise deployments. 

  

Volume pricing may be available depending on the number of licenses purchased. If you're planning a larger deployment, we'll be happy to discuss the most suitable licensing options and any available discounts. 

  

What payment methods do you accept? 

We accept secure online payments and bank transfers. For organisations that require a quotation or Purchase Order (PO), we also support standard corporate procurement processes. 

  

How long does it take to receive my subscription? 

Most orders are processed within one business day during business hours.  

Once your order has been processed, you'll receive an email with instructions to activate your SketchUp subscription using your Trimble ID. 

  

Need your subscription sooner? Let us know before placing your order, and we'll do our best to accommodate urgent requests. 

 

What happens if I cancel my subscription? 

If you decide to cancel your subscription, you'll continue to have access to SketchUp and your subscription benefits until the end of your current subscription term. Your subscription will not renew unless you choose to renew it. 

  

Any SketchUp files you've saved remain yours. After your subscription expires, you'll still have access to your local files, although some subscription-only features and online services will no longer be available. 

 

Can I get a refund if I cancel my subscription? 

Subscription fees are generally non-refundable once your subscription has been activated. 

  

If you have questions about your purchase or believe there has been an issue with your order, please contact our team and we'll be happy to assist. 

  

Can I renew my SketchUp subscription through SketchUp My World? 

Yes. Renewing through SketchUp My World is quick and straightforward. 

 

If your requirements have changed since your last purchase, we can also help you review whether a different subscription would be a better fit before renewing. 

 

I'm not sure which subscription I need. Can someone help? 

Of course. Tell us a little about your industry, projects, or software workflow, and we'll recommend the subscription that best matches your requirements. 

 

 

Subscription & Licensing 

 

Is SketchUp a subscription? 

Yes. SketchUp is available as an annual subscription. 

Your subscription includes access to the latest version of SketchUp, software updates, cloud collaboration through Trimble Connect, and the features included in your selected subscription plan throughout your subscription period. 

 

How long is my SketchUp subscription valid? 

The subscriptions are valid for one year from the date of activation. 

 

How many computers can I install SketchUp on? 

A SketchUp subscription is assigned to one named user. 

The assigned user can install SketchUp on up to two computers (such as a desktop and a laptop), but the software can only be used on one device at a time while signed in with the same Trimble ID. 

• If you replace your computer, simply install SketchUp on the new device and sign in with your existingTrimble ID. 

• If you're no longer using the previous device, we recommend signing out and uninstalling SketchUp. 

• If multiple users need to use SketchUp, each user will require their own subscription. 

 

Can I transfer my subscription to another employee? 

Yes. For business subscriptions, administrators can reassign licenses to another team member through the Trimble Admin Console, making it easy to manage users as your team changes. 

 

What happens if my subscription expires? 

Once your subscription expires, you will no longer have access to your subscription features until it is renewed. 

 

Can I renew my subscription before it expires? 

Yes. We recommend renewing before your expiry date to ensure uninterrupted access to your SketchUp subscription. 

 

To help avoid interruptions, SketchUp My World provides renewal reminders approximately 60 days and 30 days before your subscription expires. 

 

 

Installation, Features & Support 

 

How do I download and install SketchUp? 

Once your order has been processed, you'll receive an email confirming your subscription. 

  

Simply sign in with your Trimble ID to access and download the latest version of SketchUp. Desktop installers are available for Windows and macOS, while SketchUp for Web and SketchUp for iPad can be accessed using the same Trimble ID. 

  

What are the system requirements? 

SketchUp supports both Windows and macOS. 

  

For the best experience, we recommend: 

•  Windows 11 or a supported version of Windows 

• A modern multi-core processor 

• At least 8 GB RAM (16 GB recommended for larger projects) 

• A dedicated graphics card 

• A stable internet connection for activation and online services 

  

System requirements may change with new SketchUp releases. If you're unsure whether your computer is compatible, our team will be happy to help you check before purchasing. 

  

Can I use SketchUp offline? 

Yes. However, an internet connection is required to install and activate your subscription. After you've signed in, SketchUp for Desktop can be used offline for up to 28 days before you'll be asked to sign in again. 

 

Online services such as Trimble Connect, 3D Warehouse, and Extension Warehouse require an internet connection. 

  

Can I purchase V-Ray separately? 

Yes. V-Ray for SketchUp is included with every SketchUp Studio subscription. If you use SketchUp Pro, V-Ray can also be purchased separately. 

  

If you're deciding between purchasing V-Ray separately or upgrading to SketchUp Studio, our team can help you compare the options and recommend the best solution for your workflow. 

  

Does SketchUp support extensions? 

Yes. SketchUp Pro, Pro Scan, Pro Advanced Workflows, and Studio include access to the Extension Warehouse, where you can install thousands of extensions to expand SketchUp's capabilities for rendering, BIM, productivity, and specialised workflows. 

 

What should I do if I can't activate my subscription? 

First, make sure you're signing in with the same Trimble ID that was used when your subscription was assigned. 

 

If you're still experiencing activation issues, contact our technical support team to assist you and help troubleshoot the problem. 

  

Do you provide product training?  

W hile we do not provide formal one-to-one training, we regularly organise webinars, workshops, product demonstrations, and educational events to help users get the most out of SketchUp. 

You can also explore our blog and events page for upcoming webinars, tutorials, and product updates. 

 

 

Still have questions? 

Whether you're choosing the right SketchUp subscription, requesting a quotation, or need assistance with installation or licensing, our team is here to help. 

Contact SketchUp My World and we'll be happy to assist you.